Monthly Archives: May 2010
Citizen journalism—nothing is quite the same. Good for us.
It’s easy enough to keep abreast of what’s happening with the BP oil spill. One can’t help but bump into news about it. If you care to dig a little deeper, though, individuals and organizations are doing quite a job of supplementing what most of us would consider to be mainstream news. Consider this video …
Merger and Acquisition Communications: Words and Tone of Voice
They have an effect on people. They reveal an attitude. Here’s a simple exercise. Consider the terms that are often used in the context of and applied regularly to the practice of mergers and acquisitions: Deal Transaction Structure Integrate Valuation Due Diligence Marketable Doing Deals Broker Deal Flow Distressed Business Transition Acquired Merged What happens …
Invoking the “CEO Rule” in Crisis Communications
Often, when engaged in media training or client strategy sessions for reputation management plans, it is common to get the following question: “When should our CEO be our spokesperson?” Almost never, is the usual response. Almost. Our counsel on this subject usually is based on the notion that invoking the “CEO Rule,” or having the …
Heard of Foursquare? You will.
It wasn’t so long ago that people said Twitter was a huge waste of time. After all, who cares that I just ate a blueberry bran muffin? Better yet, why would I want to share that fact with the world? It turned out that users found valuable ways to apply the new tool. Pretty soon …
Acquisition and the Public’s Blame Game
Following a merger or acquisition the need to communicate a sense of normalcy to all audiences becomes magnified. After the announcement of the transaction, different publics are quick to blame the smallest event on the transaction and those who consummated the deal. That became more than communications theory for me on Friday as I boarded …


